Refund policy

Returns & Exchanges

Thank you for shopping with Allure Hair Collection.

Due to the nature of our products, we kindly ask that you review our policy below before purchasing.

All Sales Are Final

Because hair extensions, wigs, and beauty products are considered **hygienic personal-use items**, all sales are **final**.

We do **not** accept returns or exchanges on:

* opened packages

* worn items

* tried-on products

* altered or customized items

* sale or discounted items

This policy ensures every customer receives brand-new, unused products.

Damaged or Incorrect Items

We carefully inspect every order before shipping. However, if you receive:

* the wrong item

* a damaged product

* or something missing

Please contact us within **48 hours of delivery**.

Email: premiervvoyages@gmail.com

Include:

* your order number

* clear photos of the item

* description of the issue

We will gladly review the situation and send a replacement if approved.

Orders are processed quickly to ensure fast shipping.

Because of this, we cannot guarantee changes or cancellations once your order has been placed.

If you need assistance, contact us immediately at premiervvoyages@gmail.com, and we’ll do our best to help.

If a package is:

* refused

* unclaimed

* or returned due to an incorrect address

Additional shipping fees may be required to resend your order.

Shipping costs are non-refundable.

Proper care is essential to maintaining the quality of your hair.

We cannot offer refunds or replacements due to:

* improper installation

* coloring or chemical processing

* lack of maintenance

* normal wear and tear

We recommend professional installation and proper care to extend the life of your hair.

We’re always happy to help.

If you have any questions before purchasing, please contact us at:

Thank you for supporting Allure Hair Collection.